What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your A/C needs repair at your Haltom City home and you don’t know what that entails. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add even more unnecessary stress. But fear not! Stark Services is here to inform you on the basic air conditioning repair process so you canyou will be prepared when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to make sure that it’s not just a thermostat settings problem. The technician will confirm the thermostat is flipped to cool and then decrease the temperature to see if that will trigger the air conditioner. A defective or incorrectly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The technician will then probably ask you to see the air conditioner. Like a doctor, the service tech will begin their trial and error discovery process. There are multiple variables that could be the culprit of an air conditioner that isn’t operating properly, and it’s up the technician to look into all the possible causes starting from the most normal issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will probably check the air filter to verify it’s not blocked or in need of replacing. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is turning properly, confirm that the size of your A/C system is right for the size of your home, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC technician has found the trouble, he or she should explain all your options to you. The conversation will generally start with the technician explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will involve changing out the part and correcting the problem, but may also involve upgrading parts of the AC system, the A/C system itself, or your complete HVAC system. In certain cases, it may make more sense to invest in a complete new heating and cooling system, specifically if the A/C system is past its prime, or likely to break down again and end up costing you more for AC repairs in the long run. The repairman will explain how much time, effort, and cost it will take to fix the issue.

The service tech may now explain what could have prevented the issue or part failure and how to prevent a future problem from happening. This usually includes proactive maintenance, which not only helps stop an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioning repair companies will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or resolving the issue. If you determine that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts necessary and schedule your next appointment to fix your AC. Or, if the part needed is already accessible on their van, they will go ahead and start the air conditioner repair work with your consent.

Remember that throughout Haltom City you’re in good hands with Stark Services. Our service techs are NATE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your air conditioner repair, give us a call 24/7 at 817-668-6689 and we’ll be happy to explain the process.

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