What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your A/C needs repair at your Fort Worth home and you don’t know what that entails. It’s stressful enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add even more unnecessary stress. But fear not! Stark Services is here to fill you in on the standard air conditioning repair process so you will be prepared when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not merely a thermostat settings problem. The repairman will verify the thermostat is flipped to cool and then decrease the temperature to see if that will trigger the air conditioner. A faulty or improperly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then probably ask you to see the air conditioner. Like a doctor, the service tech will start their trial and error discovery process. There are multiple variables that could be the culprit of an AC that isn’t operating properly, and it’s up the repairman to look into all the possible causes starting from the most normal issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will most likely check the air filter to verify it’s not clogged or in need of replacing. They will check the air conditioner’s refrigerant levels, verify the air condenser fan is turning properly, verify that the size of your A/C system is right for the size of your home, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC service tech has found the trouble, he should explain all your options. The conversation will generally start with the repairman explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will include changing out the part and fixing the issue, but may also involve upgrading parts of the air conditioner, the A/C system itself, or your entire HVAC system. In certain cases, it may make more sense to invest in a complete new HVAC system, especially if the A/C system is past its prime, or prone to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The repairman will discuss how much time, effort, and cost it will take to resolve the problem.

The service tech may now explain what could have prevented the problem or part failure and how to prevent a future issue. This usually includes proactive maintenance, which not only helps stop an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your HVAC equipment.

Lastly, they will explain the process for repairing the failed part or resolving the issue. If you determine that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts necessary and schedule your next appointment to fix your air conditioner. Or, if the part needed is already accessible on their truck, they will go ahead and start the air conditioner repair work with your consent.

Remember that throughout Fort Worth your system is in good hands with Stark Services. Our service techs are ACE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever think of any questions about your A/C system or what to expect with your air conditioner repair, give us a call 24/7 at 817-668-6689 and we’ll be happy to walk you through the process.